Contact
One channel, answered by the people who build the product.
Support, billing, press and partnership enquiries all reach the same inbox. Typical response time is two business days.
Product support
Start with the product
Each product has a dedicated support page with its own answers and an email template that pre-fills the diagnostic details we would otherwise have to ask for.
Billing and refunds
Subscriptions are processed by Apple. Plans are managed in Settings → your name → Subscriptions, and refunds are requested atreportaproblem.apple.com. We have no access to payment details and cannot issue refunds — but if a charge looks wrong, write to us and we will establish what happened and support your case with Apple.
Press and partnerships
Assets, boilerplate and product metadata are on thepress kit page. For review access, interviews or technical questions about how something is built, email us with the detail of what you need.
- Studio
- Drongo
- Publisher
- Khandker Tafiqul Islam
- Location
- Dhaka, Bangladesh
- info.drongo@gmail.com
- Response time
- Typically two business days
- Languages
- English